Senator questions Apple over intentional iPhone slowdowns ars_ab.settitle(1242257)

Senator questions Apple over intentional iPhone slowdowns ars_ab.settitle(1242257)

Senator questions Apple over intentional iPhone slowdowns ars_ab.settitle(1242257)

John Thune, has penned a letter to Apple with further questions about slowing older models of the iPhone via Apple's mobile operating system, iOS.

Government scrutiny of Apple comes as customers are complaining about the company's battery-replacement plan. He also questioned if Apple considered the idea of offering rebates to customers who had already paid full price for a replacement battery.

Thune is seeking answers from Apple by January 23rd. The man was trying to fix the phone in an Apple Store on Bahnhofstrasse street in Zurich when the overheated battery exploded. Meanwhile, over 30 class action lawsuits have sprung up in the USA in the wake of the debacle.

At the moment Apple is willing to replace the battery of any eligible device (iPhone 6 or newer) regardless of whether it fails a diagnostic test or not. MacRumours noticed there was a minor catch involved, though, with Apple's service pricing page stating this was a one time deal. Presumably Apple has more than enough confidence in its batteries to assume such cases will be rare.


To be fair, Apple did release this feature publicly previous year, announcing that they saw an 80 percent reduction in unexpected shutdowns by releasing a power management fix in iOS 10.2.1. In response to the company's statement that it would never degrade performance to drive replacement purchases, one user on Apple's support forums yesterday wrote, "You mean like making it very hard for people of average technical skill almost impossible to replace the battery and not using a generic battery form factor?" Dominic Sunnebo, Global Director for Kantar Worldpanel ComTech comments, "On the surface Apple's share figures for the three months to November struggle to impress, but taking into account the staged releases of the new iPhone 8 and iPhone X there are some strong performances".

Today, the tech site BGR also took Apple to task for the company's "far from perfect" apology.

"Apple's proposed solutions have prompted additional criticism from some customers, particularly its decision not to provide free replacement batteries", Thune wrote.

Apple admitted in December to intentionally slowing down iPhones with older batteries, which spurred multiple class-action lawsuits and criticism from consumers.

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